General terms & conditions for participation in HOLIDAY & SPA VIRTUAL SHOW 


PRIM EXPO – Vihra Ognyanova                                                UPASS INC.

Identification Number: 131086498                                          I N: 203501292,

5-13 B, Akatsia Str., 1421 Sofia, Bulgaria                                 No 3 Dobromir Hriz str., Sofia, Bulgaria

Phone: +359 2 8657265; +359 088 579 2614                           +359 88 328 8056

[email protected]


All Bulgarian and Foreign physical and juridical persons are entitled to participation with an object of a business corresponding to the subject of the Exhibition. The EXHIBITOR has no right to pre-access the space rented by him and to advertise third parties and other trademarks without the agreement of the ORGANIZER.


The application for participation is made by the Exhibitor completed and sent within the specified time in Application-contract. The application-contract is considered valid after payment on a pro forma invoice issued by the ORGANIZER.


Withdrawal from participation is accepted if it is made in writing no later than 10.04.2021. After the due time is over, the Exhibitor is obliged to pay to the Organizer 150 BGN /75 EUR/.


The ORGANIZER may terminate the event and / or change the date for any reason. If you wish to participate in the revised event, the terms continue to apply. If you inform the ORGANIZER in writing within five / 5 / working days after the announced change that you do not want to participate in the changed event, the amount paid by you will be refunded and the ORGANIZER will have no other responsibilities to you.


The platform is delivered via the Internet and is subject to restrictions, delays and other problems inherent in the use of Internet and electronic communications.

Use of the Services provided through URBO requires a continuous connection to Internet. You are responsible for gaining access to the network required to use the Services. Your mobile data and messaging charges may apply when you use the Services from a wireless device. You are responsible for acquiring and maintaining compatible devices required to access and use the Services and Applications. URBO does not warrant that the Services, or any part thereof, will operate on a particular type of device. In addition, the Services may be affected by defects and delays caused by the use of the Internet and electronic communications.


The ORGANIZER provides a VIRTUAL SPACE, taking into account the concept and thematic layout of the exhibition.

The ORGANIZER is responsible for the development and settings of the event, the website and the platform and ensures that it will provide the platform in a professional and user-friendly way. The platform that makes the services available does not contain viruses or other harmful components.

The ORGANIZER is not responsible for delays, unsuccessful delivery, viruses, hacker intrusions or other damages resulting from such problems. The ORGANIZER does not guarantee that the use of the platform will be safe, without interruption or without errors. The ORGANIZER is not responsible and does not owe anything to the EXHIBITOR if the video connections are not made for reasons beyond his control.

The EXHIBITOR is responsible for its own virtual stand and for the availability of all technical requirements that allow you to use the link to the website and the platform of the event.

The EXHIBITOR is obliged to send in time his offers, images, videos, logos, etc. necessary materials, hereinafter referred to as CONTENTS in time. If you fail to meet the CONTENT requirements in a timely manner and do not follow the agreed schedule, the ORGANIZER will not be obliged to publish them. The EXHIBITOR is responsible for the creation of the CONTENT that does not contradict the laws of the Republic of Bulgaria.

THE EXHIBITOR provides to the ORGANIZER unlimitedly and free of charge its CONTENT for the purpose of development, promotion, reproduction, popularization, distribution and archiving of the event.


April 22 – 25, 2021; 0:00 – 24:00

Technical support:

22 – 24.04.2021 (Thursday, Friday), 09:00 – 20:00

24 – 25.04.2021 (weekend), 09:00 – 18:00

Deadline to Sign Up for Participation:

April 10, 2021


Prices are valid for the entire exhibition period.

THE EXHIBITOR pays 100% registration fee upon registration. Deadline for registration 10.04.2021

Cancellation of extra ordered services and supplies is accepted not later than 10.11.2020 г.

Exhibitors who have not paid their participation fee, will not be allowed to participate.


Each Exhibitor can pay the fee for participation by a bank transfer with an issued pro forma invoice or directly through the website via bank card after filling in the Application Form.

The prices applicable for the services can be found on, as well as on the URBO website These prices may change periodically. It is your responsibility to find out about the current prices of the services.

Participation fees paid by bank card will be paid to URBO, which will act as a representative of the Organizer. You agree that you will pay for all services provided by the Organizer and that URBO has the right to demand payment from your bank card (provided by you at registration) for the services (including taxes, fees and interest for delay, where applicable) used by you or in connection with your Account. You are responsible for timely payments of all amounts and for providing URBO with a valid bank card for payment at any time. URBO uses a third party payment processor (“Payment Processor”) to connect your bank card to the URBO platform and Services.

The processing of payments or credits, as applicable, in connection with your use of the URBO platform and Services will be subject to the terms, conditions and privacy policies of the Payment Processor and your payment card issuer in addition to these User Terms. If the amount paid by card shall be refunded, the amount will be refunded solely on the card it was paid with.

URBO is not responsible for any errors by the Payment Processor. In connection with your use of the Services, URBO will obtain certain transaction details, which URBO will use solely in accordance with its Privacy and Cookie Notice. ( ).

URBO uses the services of First Investment Bank (FIB) for the processing of payments. FIB is a bank, registered in Bulgaria and subject to Bulgarian and EU Law. URBO does not store any data for your bank cards or accounts and cannot access such data. By filling this data in, you provide it directly to FIB. You may find FIB’s Terms of service and Privacy Policy on FIB’s website (

Cancellation Policy

All requests for cancellation or reduction of virtual engagement must be made in writing to [email protected] by April 10, 2021 and shall become effective upon receipt by HOLIDAY & SPA VIRTUAL SHOW.

If written notice of cancellation is received by HOLIDAY & SPA VIRTUAL SHOW after September 10, 2020, we will retain or shall be owed a cancellation fee of 150 BGN.



The Exhibitor is aware that some of the information provided under this Agreement contains personal data, that is subject to special protection under current legislation. By signing this agreement the Exhibitor gives its consent to the Organizer to collect, process and provide to institutions and third parties the personal data submitted to him for the purposes of this Agreement and the requirements of the applicable laws for the duration of the Agreement and 5 years beyond its expiry date. The Exhibitor has the right of access to the personal data stored at Organizer, and undertakes to promptly notify the Organizer upon their amendment.


In case of Force majeure circumstances or any other event out of the ORGANIZER’ S control, the EXHIBITOR has not right to compensation. In all cases of force majeure (force majeure within the meaning of the Commercial Law), the parties agree additionally on the conditions for extension of the contract or its termination, in the latter case settle their financial relations depending on the performance of the contract up to the date on the occurrence of the force majeure circumstance.


The ORGANIZER has the right to make changes in the General Conditions for participation, informing the Exhibitor for that in time. For unsettled causes between the parties are used the General Regulations of the Bulgarian legislation.